~Are items handmade/hand painted?
All items are hand made/hand painted by me (unless otherwise specified)
~Do you accept custom orders?
I am thrilled to accept custom orders and would love to work with you and create something extra special!
~How long does it take to complete my custom order?
Depending on how quick payment is made, custom orders normally take 2-3 weeks to complete. Usually quicker but at busy times, that is the usual timeframe.
~Can I get my custom order quicker?
Please contact me: email@example.com if you need the order quicker and I'll do by best to help you out.
~Where does my order ship from?
Your order ships from Neepawa Manitoba. I am happy to ship within Canada & the United States via Canada Post. All orders are insured and come with a tracking number. Normally shipping takes 7-10 days, but depending on mail volumes and time of year it can easily take up to 2 weeks to arrive. Please keep your tracking number to see where your order is.
~What methods of payment do you accept?
I am happy to accept paypal (which handles all processing of credit cards). If you would like to pay by money order or cheque, please contact me before hand: firstname.lastname@example.org and I would be happy to calculate your total.
~What is your return policy?
All sales are final unless there is damage to or a problem with the item. In these rare cases, Prairie Lane Boutique MUST be notified within 48 hours of your order to address any issues.
Any other questions, please email me: email@example.com